Gippsland Skin Clinic is run from a commercial property at 196 Macleod Street. The clinic is only open during certain hours so please check these before arriving. If my A-frame sign is out the front of the property then I am open. All new clients will require a consultation prior to having any treatments performed. This allocated time is for us to get to know each other and for me to fully understand your concerns. I am at the clinic during open hours for bookings, enquiries, sales and treatments.
Parking is available anywhere in Macleod street and there are no parking time limits, please don't park in the driveway. Please be mindful of not blocking driveways or public lane ways.
Please note that in the interest of health and safety, children cannot accompany people in the treatment rooms or be supervised by staff.
Gift vouchers can be purchased for any dollar amount above $50. You can buy them from the website or at the clinic. Gift vouchers are valid until the expiry date specified and cannot be redeemed or replaced after this date. Gippsland skin clinic is not responsible for lost / stolen vouchers, and is not responsible for replacing a voucher that has been lost / stolen. Gift vouchers are non-refundable and cannot be exchanged for cash. Gift vouchers are not valid with any other offer and / or special at Gippsland skin clinic and must be used by the person it was gifted to.
Treatment packages must be paid for upfront or in the time frame negotiated with myself. Packages must be completed by the expiry date given at time of purchase. Any outstanding monies or treatments will become void after the expiry date.
Please arrive 5 mins prior to your booked appointment time to prepare for your treatment.
Arriving late may result in a shortened treatment time as to not delay our other bookings. If your treatment is shortened you will still be charged the full price of the treatment you were originally booked for.
No shows and last minute cancellations greatly affect a small business. I understand the need to reschedule appointments however, I please ask for 24 hours notice for all cancellations and changes. Please do this by calling the clinic phone number. I cannot accept messages left on Saturday's after 1.00 pm, Sundays or public holidays as sufficient notice. Failure to do so may result in a late cancellation fee.
If you booked online you can adjust or cancel your appointments through the email you were sent after making the online booking. You are still required to give 24 hours notice for changing and cancelling online bookings.
In line with customer expectations, business requirements and legislative changes our terms, conditions, pricing and policies are subject to change at any time.
We sincerely appreciate your understanding, thank you.
We have a range of options for you to book appointments at the clinic. You can book online, by phoning, by email or through our social media sites.